Terms of Use for Test Drive Australia

Introduction By accessing and using the services provided by Test Drive Australia, including creating an account, using our website, or engaging with our services, you agree to be legally bound by these Terms of Use, our Privacy Policy, and all applicable laws and regulations.

Accounts and Access

Account Creation and Management
- You must register for an account to access certain features and services. When registering, you agree to provide accurate and complete information.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Specific Requirements
- Different services or applications may have specific requirements for account setup and usage detailed within those service provisions.

Use of Services

General Use
- You may use our services, including digital and non-digital products, for personal, non-commercial purposes as permitted by these Terms and the applicable licenses.
Licenses
- Access to digital products is granted via a personal, non-transferable license specific to the service or product provided.
Service Limitations and Modifications
- Test Drive Australia reserves the right to modify, suspend, or discontinue any service or application at any time without notice. We are not liable for any modification, suspension, or discontinuation of services.

Purchases and Payments

General Terms
- All fees are due at the time of purchase or order submission. You agree to pay all charges incurred by your account, including taxes and transaction fees.
Subscription Services
- Some services may require a subscription. These are billed on a recurring basis unless you cancel in accordance with the service terms.
Cancellations and Refunds
- Refunds and cancellations are governed by our Returns and Refunds Policy, which provides detailed instructions on eligibility and procedures.

Intellectual Property

Content Ownership
- All materials provided by Test Drive Australia, including software, products, and all digital content, are protected by intellectual property laws. You may not use such materials without permission except as permitted under these Terms.
User Contributions
- You may provide feedback or content as part of using our services. You grant Test Drive Australia a non-exclusive, worldwide, royalty-free license to use such content in connection with our services.

Liability and Limitations

Limitations of Liability
- To the fullest extent permitted by law, Test Drive Australia will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Disclaimers
- Our services are provided "as is" and "as available" without any warranties of any kind, express or implied.

General Provisions

Governing Law
- These Terms are governed by the laws of the State of New South Wales, Australia, without regard to its conflict of law principles.
Severability
- If any part of these Terms is held invalid or unenforceable, that part will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining parts shall remain in full force and effect.
Amendments
- We reserve the right to amend these Terms at any time. Your continued use of the services after any changes constitutes your acceptance of the new Terms.
Contact Us
- If you have any questions about these Terms, please contact us via our website.

By using Test Drive Australia's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Privacy Policy for Test Drive Australia

At Test Drive Australia, protecting your privacy is fundamental to our service. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information as we assist you in finding and financing your next vehicle. We are committed to ensuring that your privacy is protected in accordance with the Privacy Act 1988.

Collection of Information:

Personal Information:
- We collect personal information that you provide to us during the inquiry and transaction processes, which includes your name, contact details, financial information, and details about your current vehicle. This helps us provide tailored services and meet regulatory requirements.
Usage Data:
- We automatically collect information when you access our website, such as your IP address, browser type, operating system, and browsing activities to enhance our website's functionality.
Cookies and Tracking Technologies:
- Our website uses cookies and similar tracking technologies to track activities and store your preferences to improve your experience on our site.

Use of Information:

Service Provision:
- To facilitate the sourcing, valuation, and financing of vehicles.
- To manage your account, provide customer support, and process transactions.
Communication:
- To communicate with you about your transactions and send you information and updates.
Legal Compliance:
- To comply with our legal and regulatory obligations.
Service Improvement:
- To enhance the quality of our services and offerings.

Disclosure of Information:

Service Providers:
- We share your information with dealerships, financial institutions, and other third parties necessary for completing transactions.
Financial Services:
- For purposes related to vehicle financing and to comply with financial regulations.
Operational Assistance:
- To service providers who assist us in our operations, particularly in managing our website and services.

Security of Your Information:

We implement robust security measures to protect your personal information from unauthorized access, alteration, or destruction. We store your information in secure environments and use encryption for sensitive data transfers.

Consent:

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. We will obtain additional explicit consent where required for specific activities.

Access to Your Information:

You have the right to access the personal information we hold about you, request corrections, or express concerns about our use of your data. Please contact us at the details provided below.

Changes to Our Privacy Policy:

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any changes will be posted on our website and, where appropriate, notified to you directly.

If you have any questions or concerns about how we handle your personal information, please do not hesitate to contact us. Our contact details will be provided on our website.

By aligning with the Privacy Act 1988, this policy ensures that Test Drive Australia handles your personal information responsibly and transparently.

Code of Conduct for Test Drive Australia

This policy underlines Test Drive Australia's commitment to responsible, ethical behavior across all operations. We expect every employee to uphold high standards of conduct and performance, ensuring our business continues to be revered for its integrity and excellence. Proper conduct is integral to fostering a positive workplace and sustaining our reputation among customers.

Principles: Our employees are pivotal to our success and that of our clients. Test Drive Australia fully supports the protection of employee human rights and emphasizes the importance of integrity and fair dealing. Unlawful or unethical behaviors erode trust among employees and customers, undermining our collective efforts.

Scope: This code applies to all employees of Test Drive Australia and its associated entities, regardless of role or seniority, when acting as representatives of the company. This includes during and outside of typical working hours, such as at work functions, out-of-hours activities, or when representing the company in the community.

Policy: Our code of conduct provides guidelines for interacting with colleagues, customers, and suppliers and outlines expected behaviors. While this code complements existing laws, it is secondary to any legal requirements should a conflict arise. Key aspects include:

Integrity and Professionalism: Maintain the highest standards of integrity and professionalism in all actions.
Company Loyalty: Act in the best interests of Test Drive Australia, valuing and preserving the company's reputation.
Resource Responsibility: Use company information, funds, equipment, and facilities responsibly and ethically.
Respect and Fairness: Treat the environment and all individuals with respect, fairness, and sensitivity.
Workplace Safety: Ensure the workplace is safe and avoid behaviors that endanger health and safety.
Conflict of Interest: Avoid potential conflicts of interest and report any possible conflicts to a senior manager promptly.
Diligence and Honesty: Perform duties diligently, honestly, and with the utmost care.
Policy Adherence: Follow all company policies, procedures, and lawful directions related to employment.
Issue Reporting: Report any breaches of law or company policy immediately to management.

Compliance: Test Drive Australia requires all employees to commit to this code of conduct. Non-compliance can lead to disciplinary actions, ranging from verbal warnings to termination, depending on the severity of the breach. This policy expects not just adherence to its letter but also its spirit.

While the code provides a framework and minimum standards for behavior, it cannot anticipate every possible scenario. Employees are encouraged to use their judgment and act in a manner that reflects positively on themselves and Test Drive Australia. In all actions, employees should be guided by their conscience and contribute positively to our corporate reputation.

Feedback and Reporting: Employees who report violations in good faith will be protected from retaliation. All concerns are addressed promptly and confidentially. We are committed to maintaining an environment where open, honest communications are the expectation, not the exception.

Changes and Updates: Test Drive Australia reserves the right to amend this policy as needed. Updates will be communicated through appropriate channels and reflected in the policy documentation accessible to all employees.